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Frequently Asked Questions

Please tap on Order History section under the Main menu of My Account to check the status of your order

Step to Return your product:

Login to your account . Select Product Return  options tab from the My Account Main Menu . Provide the order information and product information details in the given fields.

Finally , click Continue to proceed for returning the product.

And you can view your return request in My Orders=> View your return request tab

Self Ship :

Start your return by following the above mentioned steps . Make sure our team has worked with you on the issue before you send the package.

Securely pack the item(s) in a box or envelope of your choice.

Please mention your order id next to the Recipient name. Mail your return package using a traceable carrier and send us the copy of POD

Or Else

Pick Up :

Raise a return request using the above mentioned step.

We ourselves will come and collect the product (within Chennai)

Most returns are processed within 5 business days after we receive your returned package. The refund will be issued to your bank account account. Once your refund has been issued, you will receive a confirmation email.

The following payment options are available to you,

  • Cash on Delivery
  • Net Banking
  • Credit / Debit Card
  • UPI
  • Google Pay
  • Paytm
  • PayU Money

Order can be cancelled , before your product is out for delivery (Please check your order status before proceed for cancelling it)

If you had selected the option as cash on delivery , there is no amount to be refunded because you haven't paid any amount. But if you paid the amount using any online payment mode  (Net Banking , Google pay , Paytm , PayU Money ), the same will be refunded in 5 Business Days once the order get cancelled.

You would see the Cancel order option in My Account => Order History 

Standard Delivery Time :

Within Chennai => 2 Days 

Within Tamilnadu => 3 Days

Within India => 4 to 5 Days

You can save your precious time by online shopping . Predominantly , this may reduce your travelling time . Because Time plays a vital role in everyone's life. 

Yes, You can change your shipping address before we despatched your order, by updating your address in the My Account => Address Book Entries .

You can apply

  • Coupon code
  • Gift Certificate Code
  • Points earned

before placing your order.

Yes,  The additional charges of Rs.30  Would be incurred for the gift wrapping . Your personalized message will also be inserted in the gift.

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